FAQs

Can I cancel my order after I've made a purchase on the website? - You can.

 

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

 

 

How do I return or exchange an item?

 Unfortunately, we do not accept refunds or exchanges. All sales are final. We do offer to replace the products in the case its damaged during the shipping within 5 days of delivery. Reach out to us for more information. 

 

What types of Payment do you accept? - All Standard Payments.

 

We accept all Payments by Visa, Mastercard, and American Express.

 

 

What are your shipping options?

 

Currently we offer two Standard Shipping Options. One is with Boxed Gift Packaging, and the other for Basic Shipping Mailers. Please see our shipping page for more detailed information on shipping times by zone.

 

 

What if the item I ordered arrives broken or damaged?

 

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll work it out with you. Brittanyleighcosmetics@yahoo.com

 

 

Where do you ship from?

 

All products are carefully packaged and shipped by the owner themselves; based in the United States.

 

 

Our products are efficiently packaged to ensure they arrive in perfect condition regardless how far they go.